About Rotalink
Frequently Asked Questions (FAQ)
General Questions
Q: What products does Rotalink specialise in?
A: Rotalink specialises in the design and manufacture of miniature gearmotors, DC motors, stepper motors, and precision motion control solutions. Our products are used in a wide range of applications, including automotive, medical, industrial automation, and consumer electronics.
Q: What industries do your products typically serve?
A: Rotalink's products typically serve a wide range of industries, including:
- Medical Equipment: Miniature motors for precision instruments and devices
- Automotive: Gearmotors for various automotive applications
- Home Automation: Motors for smart devices and systems
- Office Equipment: Solutions for printers, scanners, and other office machinery
- Consumer Electronics: Components for devices like coffee machines and vending machines
- Industrial Automation: Motors for robotics and production equipment
- Renewable Energy: Gearmotors for smart energy controls and systems
Q: Where is Rotalink located?
A: Rotalink operates from our state-of-the-art facilities in the UK. Our headquarters are equipped with the latest technology to support our design, development, and manufacturing processes.
Q: What types of miniature motors do you offer?
A: Choose from our wide range of miniature motor transmission systems to find the perfect match for your product.
Q: Do you offer custom motor solutions?
A: Absolutely, we provide highly customisable options and will help you find the right gearmotor solution for your product. For more complex solutions, we also offer completely bespoke products to ensure your requirements are met to the highest standards.
Product Information
Q: What types of gearmotors does Rotalink offer?
A: We offer a variety of gearmotors, including spur gearheads, planetary gearheads, and zero-backlash gearheads. Our gearmotors are known for their durability, precision, and efficiency.
Q: Can Rotalink customise gearmotors for specific applications?
A: Yes, we specialise in customising gearmotors to meet the unique needs of our customers. Our engineering team works closely with clients to understand their requirements and develop tailored solutions.
Q: What are the specifications of your gearmotors?
A: We have a wide range of 'off the shelf' products, that bring with them more than 1,000,000 combinations. Click here to see our specifications.
Q: What are the typical applications for Rotalink gearmotors?
A: Our gearmotors are used in a diverse range of applications such as 3D printers, vending machines, medical devices, industrial automation, and consumer electronics.
Technical Specifications
Q: What technical specifications do I need to provide for a custom gearmotor?
A: For a custom gearmotor, we typically need detailed information on output requirements, load type, duty cycle, expected life, operating temperatures, motor control, interface details, clutches, back driving, wiring requirements, noise, vibration, back lash, special materials, special lubrication, testing, and quality assurance inspections.
Q: How long does it take to develop a custom gearmotor?
A: The development time for a custom gearmotor depends on the complexity of the project. However, we strive to work efficiently and transparently, keeping you informed at every step to ensure timely delivery.
Q: Does Rotalink provide samples or prototypes?
A: Yes, we provide samples and prototypes as part of our design and development process. This allows you to test and validate the product before full-scale production.
Q: Does Rotalink provide samples or prototypes?
A: Yes, we provide samples and prototypes as part of our design and development process. This allows you to test and validate the product before full-scale production.
Process and Support
Q: How does Rotalink handle the design and development process?
A: At Rotalink, we start with understanding your vision and requirements. Our expert engineering team then designs and develops prototypes, followed by rigorous testing and refinement. We ensure that every product meets the highest standards before it moves to production.
Q: What kind of support does Rotalink provide after the sale?
A: We offer comprehensive support, including troubleshooting, maintenance, and assistance with future enhancements. Our dedicated team is here to help you at every stage of your product's lifecycle.
Manufacturing Potential
Q: What is the capacity of Rotalink's manufacturing facilities?
A: Our 54,000 sq ft facility is equipped with advanced manufacturing capabilities. We have the capacity to handle both small and large-scale production runs, ensuring timely delivery and consistent quality.
Q: Can Rotalink handle international orders?
A: Yes, we have the capability to manage and fulfill international orders. We work with global partners and logistics providers to ensure our products reach customers worldwide efficiently and reliably.
Q: Do you have ISO 9001:2015 certification?
A: Rotalink is ISO 9001:2015 certified. This certification reflects our commitment to maintaining high quality standards in our manufacturing processes and ensuring customer satisfaction through continuous improvement.
Q: How does Rotalink ensure the quality of its products?
A: Quality is at the core of everything we do. We employ stringent quality control measures throughout the manufacturing process, from raw material selection to final product testing. Our commitment to quality ensures that our products meet the highest industry standards.
Q: How does Rotalink ensure the quality of its products?
A: Quality is at the core of everything we do. We employ stringent quality control measures throughout the manufacturing process, from raw material selection to final product testing. Our commitment to quality ensures that our products meet the highest industry standards.
Customisation & Design
Q: Can you design a motor specifically for my application?
A: Absolutely! At Rotalink, we specialise in custom motor design tailored to the unique requirements of your application. Our engineering team works closely with you to understand your specifications, from performance needs to environmental conditions, ensuring that we design a motor that meets your exact needs.
Q: What is the process for developing a custom motor?
A: At Rotalink, developing a custom motor begins with an in-depth consultation to understand your application’s specific requirements. Our engineering team then designs and prototypes a tailored solution, followed by rigorous testing and validation. After feedback and refining the design, we move to production, ensuring consistent quality.
Q: Do you provide prototyping services?
A: Yes, Rotalink offers prototyping services to help validate and refine custom motor designs. We work closely with you to ensure the prototype meets your specifications before moving to full production.
Q: Can I get a sample of a custom motor before placing a full order?
A: We can provide samples of custom motors for testing and evaluation before you commit to a full production order. This allows you to ensure the motor meets your specific requirements.